Shipping policy

Last Updated: 11/29/25

Thank you for shopping with VeraKicks!
This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

1. Order Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed the next business day.

  • Processing times may be delayed during high-volume periods (holidays, launches, sales).

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and chosen shipping method.

Typical estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–4 business days

  • International Shipping: 7–21 business days (varies by destination)

Please note: Delivery times are estimates provided by the carrier and are not guaranteed.

3. Tracking Your Order

Once your order ships, you will receive an email with a tracking number and a link to track the package.

If you do not receive tracking information within 3 days of shipping, please contact us.

4. Shipping Carriers

We use major carriers, including:

  • USPS

  • UPS

  • FedEx

  • DHL (for international orders)

Carrier selection may vary depending on destination and service availability.

5. Incorrect or Incomplete Addresses

Please double-check your address before completing your order.
VeraKicks is not responsible for:

  • Packages delivered to incorrect addresses provided by the customer

  • Delays due to address errors

If your package is returned to us due to an incorrect address, you will be responsible for reshipment costs.

6. Lost, Stolen, or Delayed Packages

Once a package is shipped and marked as “Delivered” by the carrier:

  • VeraKicks is not liable for lost or stolen packages

  • Claims must be filed directly with the carrier

If your package is delayed or appears lost during transit, contact us and we will help guide you through the carrier claim process.

7. International Shipping (If offered)

For international orders:

  • Import duties, customs fees, and taxes are not included in the shipping cost

  • The customer is responsible for all additional customs charges

  • Delivery times vary by destination and customs clearance processes

We are not responsible for delays caused by customs.

8. Pre-Orders & Special Releases

Pre-order or limited-edition items may have extended shipping times.
Estimated ship dates will be listed on the product page.
Orders containing pre-order items will ship once all items are available unless otherwise stated.

9. Order Changes & Cancellations

Orders can only be changed or canceled within 1 hour of placing the order.
Once processing begins, we cannot modify or cancel the order.

10. Contact Us

If you have any questions or need help with your shipment, contact us: